NSS suggestions

Summary
The OPD consultation screen currently appears to be a single, generic layout used the same way across every department, regardless of how that department actually practices. The ask is to rework the consultation screen so it is reworked/configured per department — each department getting the sections, fields and patient-handling model that fit its own clinical workflow, rather than one generic screen for all departments. Fertility/IVF needing a couple-level (husband + wife as one unit) consultation view, reported separately, is one concrete example of this broader gap.

Impact
A one-size-fits-all consultation screen forces doctors in specialised departments to work around a generic form that doesn’t match their actual clinical process — either leaving irrelevant fields unused, or lacking fields, sections or record-linking that their specialty actually needs. This slows consultations down, risks department-specific data not being captured anywhere in the system, and pushes doctors toward workarounds (paper notes, manually cross-referencing separate patient records, as in the Fertility case) instead of the system supporting how they actually work.

Environment
Clinq HMS, OPD Consultation screen, across departments. General observation by description; not yet tied to a specific tenant or walked through live department-by-department.

Steps to Reproduce
Current behavior (not a crash, a design gap): 1. Open an OPD consultation under one department (e.g. General Medicine). 2. Open an OPD consultation under a different, clinically distinct department (e.g. Fertility/IVF, Obstetric & Gynaecology). 3. Observe that the consultation screen’s layout, sections and fields are the same in both cases, regardless of how different the two departments’ actual clinical workflows are.

Expected vs Actual
Expected: The consultation screen should be reworked/configurable per department, so each department’s doctors see sections, fields and patient-handling (such as linked-patient/couple handling for Fertility) suited to their own clinical workflow, instead of one generic form used everywhere.

Actual: All departments currently appear to use the same consultation screen, with no department-specific layout or workflow differences.

Notes
This is a design/enhancement request rather than a defect — the generic consultation screen is working as built, it just isn’t tailored per department. Flagging this since it’s a gap rather than broken behaviour.

This is the broader, general version of the earlier report “Fertility Department Needs a Couple-Level Consultation Screen,” which is one specific, already-described example of this gap (Fertility/IVF needing a couple-unit view). That report should be treated as the first concrete spec under this larger direction, not a separate, unrelated item.