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Bug #641

closed
JJ RH

“Batch sign” stays disabled even though a critical lab report needs the doctor’s action

Bug #641: “Batch sign” stays disabled even though a critical lab report needs the doctor’s action

Added by Jessin J 16 days ago. Updated 14 days ago.

Status:
Closed
Priority:
High
Target version:
ClinQ HMS Platform - Sprint 4
Start date:
10/28/2026
Due date:
% Done:

0%

Estimated time:
Resolved By:

Description

Description: On the Inbox & Results page, there’s a lab report (“Lab report ready” — Alminta VJ, LAB-20261015-0001, 3 tests) that appears under the “Needs action” filter with a “Review” status badge. Opening the underlying report shows 12 abnormal results, including a value flagged “Critical” (LYM). Despite this, the page header still reads “0 awaiting your signature,” and the “Batch sign” button stays disabled the whole time — it never becomes clickable. Checking the patient’s full Labs tab for this report also shows no Sign/Acknowledge action anywhere, so there is currently no way for the doctor to sign off on this critical result at all.

Steps:

Go to “Inbox & Results.”
Note the header: “0 urgent · 0 awaiting your signature · 2 total,” and that “Batch sign” is greyed out.
Click the “Needs action” tab — it shows 1 item: “Lab report ready · Alminta VJ · LAB-20261015-0001 · 3 tests” with a “Review” badge.
Click the item → “Open record” → go to the patient’s “Labs” tab.
Observe the LAB-20261015-0001 report: 12 abnormal results, including a “Critical” flag on LYM, with no sign/acknowledge action anywhere on the page.
Return to Inbox & Results — “Batch sign” is still disabled.

Expected Result: A lab report with critical/abnormal results that needs the doctor’s review should count toward “awaiting your signature,” and the doctor should have a way to sign/acknowledge it — either from the Inbox item directly or from the Labs tab on the patient record — which should also enable “Batch sign” when one or more such items exist.

Actual Result: The item shows under


“Needs action” with a “Review” badge and contains a critical result, but it’s not counted in “awaiting your signature” (stays at 0), there’s no sign/acknowledge action available anywhere for it, and “Batch sign” remains permanently disabled.


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