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Bug #534

closed
RH RH

Reschedule Flow: Status Stuck Until Refresh, Resource/Technician Dropdowns Go Empty

Bug #534: Reschedule Flow: Status Stuck Until Refresh, Resource/Technician Dropdowns Go Empty

Added by Roshni Harish. 21 days ago. Updated 20 days ago.

Status:
Closed
Priority:
Normal
Target version:
ClinQ HMS Platform - Sprint 3
Start date:
10/23/2026
Due date:
% Done:

0%

Estimated time:
Resolved By:

Description

Summary
Two bugs in the Reschedule flow. After rescheduling without picking a new slot, the order keeps showing as Scheduled (not Exception) until the page is refreshed, and its detail popup hangs on "Loading..." in the meantime. Once refreshed, trying to pick a new slot shows an empty Resource and Technician dropdown, so the order can't actually be rebooked.
Impact
High. The empty Resource dropdown blocks rebooking entirely from this modal — the only workaround is "Choose from Schedule page." The stale status is confusing on the Kanban board until someone thinks to refresh. Also, on multi-test orders, a sibling test that's still Waiting becomes harder to spot because its whole order gets moved into Exceptions.
Environment
Clinq HMS, NSS Hospital demo, Radiology Orders, logged in as . Tested on RAD-ORD-1-25, RAD-ORD-1-33, and RAD-ORD-1-15.
Steps to Reproduce

  1. Reschedule a Scheduled order without picking a new slot.
  2. Without refreshing: the order still shows as Scheduled, and its detail popup hangs on "Loading..."
  3. Refresh the page: the order now correctly shows as Rescheduling/Exception.
  4. Reopen Book Slot: Resource and Technician are both empty — no way to rebook.
  5. On a 2-test order, rescheduling one test moves the whole order into Exceptions, even though the other test is still just Waiting.
    Expected vs Actual
    Expected: status updates immediately on reschedule, and the Resource/Technician dropdowns populate normally for rebooking.
    Actual: status only updates after a manual refresh, the detail popup hangs until then, and the dropdowns stay empty even after refreshing — rebooking is blocked.

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